SALS 2014 Executive Summary

Executive Summary of SALS 2014 Survey Responses

Library staff and trustees were asked to complete a satisfaction and use survey as required by the SALS Plan of Service 2012-2016.  One hundred thirty people completed the survey (forty-three staff, sixty trustees, twenty-seven directors). Here are some of the survey highlights.

98.23% of the respondents are satisfied with SALS services.

99.12% of the respondents find SALS services to be valuable and relevant.

SALS services rated the most used and most valued:

value & satisfaction graph

  • Delivery/Interlibrary Loan/Resource Sharing
  • Polaris/Automation
  • Central Library Services
  • Continuing Education and Consulting

SALS will continue to provide web based and/or face-to-face (your house or ours) consulting and continuing education to ensure all staff, volunteers and trustees receive the training they need to provide good customer service to their communities.

Continuing Education in 2016 will highlight strategic planning, orientation to SALS services, community based planning, early literacy, technology and social media, marketing and Polaris.

Continuing Ed Graph

The full survey and responses are available here.

Remarks

The SALS Board of Trustees approved a new hire to assist member library staff in outreach services and marketing.

SALS and the Crandall Public Library purchased two consortium wide genealogy databases.

Crandall Public Library, working with the SALS member library directors, continues to support eContent for every library in our system.

Delivery services and resource sharing continue to be very important to the membership.

SALS staff needs to work harder to promote all SALS services to the membership – trustees, directors and front-line staff.

The Construction Grant and the Technology Challenge Grant continue to be popular and well received.  Excellent building improvements and new programs were generated by these grant funds.

The Joint Automation staff continues to be an invaluable resource to the membership.

Skilled Library Volunteers: PLA Webinar

PLA Webinar:
From Management to Engagement: Skilled Volunteers in Public Libraries

July 22; 2:00 PM EST

We often hear about “skilled volunteerism” but what does it mean and how can it help to build capacity in your library? How do you plan for and recruit skilled volunteers? What changes might you need to make to your traditional volunteer services to be successful with skilled volunteers?

During this webinar, participants will hear from libraries who have been participating in the “Get Involved: Powered by Your Library” volunteerism initiative. Join us to learn about their successes and how to plan your next move.

At the conclusion of this one-hour webinar, participants will:

  • Understand why they need to move from traditional volunteer management to volunteer engagement;
  • Know how to plan for and find skilled volunteers to expand library capacity; and
  • Be able to articulate the seven success elements for volunteer engagement programs.

This webinar is intended for all public library staff.

Instructors:
Carla Lehn, library programs consultant, California State Library
Joan Young, analyst of volunteer services, San Jose (California) Public Library
Amy Campbell, reference librarian, Marshall Public Library (Idaho)

Date: July 22, 2015

Time:
2:00–3:00 PM Eastern
1:00–2:00 PM Central
12:00–1:00 PM Mountain
11:00 AM–12:00 PM Pacific

Registration Information:

 

Individual Registration
• PLA Member: $28.00
• ALA Member: $31.50
• Nonmember: $35.00		 Group Registration
• Group of any size: $129.00

FIND COMPLETE DETAILS AND REGISTER HERE at PLA.org!
Deadline to register is 11:59 p.m. Central, Monday, July 20

American Libraries Live ALA Conference Wrap-Up

Please join us next week on American Libraries Live as we
wrap-up the 2015 ALA Annual Conference! Whether you’re
planning to attend conference and may not get a chance to see everything you want to see or you’re unable to attend in person, this webcast will help summarize and give perspective on this year’s conference.

During this interactive webcast, our expert panel will offer their highlights and insights.

This year’s panel includes:

  • Jason Griffey, Consultant, Writer and Library Technology Expert
  • Amanda Goodman, User Experience Librarian at the Darien (CT) Public Library

Tune in for this free, streaming video broadcast.

You can pre-register here for this free event (pre-registration assures you a reminder before the event), or go to www.americanlibrarieslive.org on July 2 at 2:00 p.m. (Eastern) to view.