Libby Online
libbyapp.com gives you access to Libby through your web browser. If you don’t have Libby on a device this is a great place to practice using Libby. It is the same as the app just in a web browser.
Troubleshooting
Here is a great place to go when you need to get assistance or help a patron troubleshoot an issue. This is also a great resource for helping someone set up a new device:
https://help.overdrive.com/en-us/categories/troubleshooting.htm
If you are looking for troubleshooting specific to Libby this is your best place to start:
https://help.libbyapp.com
If it is a device issue you can always have the patron contact Front Line Tech Support. This is a service that OverDrive provides: https://salon.overdrive.com/support/members
If OverDrive is unable to help them there email will be passed on to SALS
Library Staff Training
On this resource page you’ll find: Webinars, on-demand videos, how-to videos, and training kits
https://resources.overdrive.com/library/on-demand-webinars/
Accessibility
Adjusting Libby to be more accessible: https://help.libbyapp.com/en-us/categories/accessibility.htm
Marketing
Looking to do some eBook marketing, here is a great place to start:
https://resources.overdrive.com/library/marketing-outreach-trending/
Big Library Read
Here you’ll find the dates and titles of upcoming Big Library Reads along with info and marketing materials:
https://biglibraryread.com/
