Overdrive & Libby

Libby Online

libbyapp.com gives you access to Libby through your web browser. If you don’t have Libby on a device this is a great place to practice using Libby. It is the same as the app just in a web browser.

Troubleshooting

Here is a great place to go when you need to get assistance or help a patron troubleshoot an issue. This is also a great resource for helping someone set up a new device:
https://help.overdrive.com/en-us/categories/troubleshooting.htm

If you are looking for troubleshooting specific to Libby this is your best place to start:
https://help.libbyapp.com

If it is a device issue you can always have the patron contact Front Line Tech Support. This is a service that OverDrive provides: https://salon.overdrive.com/support/members
If OverDrive is unable to help them there email will be passed on to SALS

Library Staff Training

On this resource page you’ll find: Webinars, on-demand videos, how-to videos, and training kits
https://resources.overdrive.com/library/on-demand-webinars/

Marketing

Looking to do some eBook marketing, here is a great place to start:
https://resources.overdrive.com/library/marketing-outreach-trending/

Big Library Read

Here you’ll find the dates and titles of upcoming Big Library Reads along with info and marketing materials:
https://biglibraryread.com/