Category Archives: Event

Service Excellence in Challenging Times

Wednesday, January 11, 2017 ? 3:00 pm Eastern / 12:00 pm Pacific ? 1 hour

Registration: http://www.webjunction.org/events/webjunction/service-excellence-in-challenging-times.html

In turbulent times, many Americans turn to their libraries. While this is a true affirmation of the value our country places on its libraries, it increases the responsibility for library staff to meet the public with the best customer service. During times of community turmoil, it is an extra challenge to convey patience, good humor, an accurate knowledge of your collections and services, and a willingness to serve. Learn how to ramp up your skills to maintain a safe, welcoming environment where everyone can visit, work, and play without feeling uncomfortable. Keep calm, confident and capable of guiding your community through difficult times.

Presented by: Pat Wagner, library trainer and consultant with 35+ years’ experience, and known for her practical programs.

NYS Military Museum and Open House

Join your CDLC colleagues for special behind-the-scenes tours of the New York State Military Museum. Jim Gandy, librarian, will guide us through the archives and library. Courtney Burns, director, will lead a tour of the museum and the arms vault.

The vault is not usually accessible to the public, so we are grateful to the museum for providing this opportunity. View the exhibits and visit the gift shop.

The museum is a short walk away from downtown Saratoga Springs, so you can finish your evening with dinner at one of the many restaurants in town or get a jump on your holiday shopping.

For more information about the New York State Military Museum visit http://dmna.ny.gov/historic/mil-hist.htm

REGISTER

  • Tours start as 4:30 p.m.
  • Cost: Free for CDLC and ESLN Members
  • Registration Deadline: December 6, 2016
  • If you register and are unable to attend, please contact Susan D’Entremont a susan@cdlc.org.

CDLC Annual Meeting and Luncheon

Wednesday, November 16th
11:00 a.m. – 3:00 p.m.
The Shaker Ridge Country Club, Albany, NY

Enjoy a relaxing program, network with colleagues, and get inspired!

11:00 – 11:30 Registration
11:30 – 12:00 Welcome and Introductions, CDLC Business Meeting and Update
11:45 – 12:45 Seated Lunch
12:45 – 1:15 Jim Mancuso, Northeastern Baptist College, moderating a look back with “Do you Remember?”
1:15 – 2:45 Jeff Mixter, OCLC, Research Division, presenting on a look ahead with “Linked Data 101 & Why You Should Care”
Over the past few years, linked data has become a very popular buzz word in the library domain. But what exactly is linked data and what implications does it have for libraries? This presentation will give a high level overview of what linked data is and show a few prototype applications that make use of this emerging technology.
2:45 – 3:00 Wrap up and closing remarks

The cost for the program and luncheon is $25 for CDLC personal members, $30 for staff at CDLC member institutions (search our membership map to see if you work for one of our members) and $40 for non-members.
www.cdlc.org to register