Instructors
Crystal Schimpf is a library training consultant and co-founder of Kixal, where she provides collaborative, transformative training for libraries and nonprofits. She has provided training on projects for the Urban Libraries Council’s Edge Initiative, the Public Library Association, TechSoup, the Colorado State Library, Community Technology Network, and the R-Squared Conference. Crystal is a degreed librarian with a passion for digital literacy and technology issues and has worked on many projects, programs, and services that require outcome measurement.
Carol Ormond is the office manager for Salt Lake County (Utah) Library Services and has worked there for 20 years. She has a degree in Journalism from the University of Oregon, and in 2001 she received a Masters of Public Administration (MPA) from Brigham Young University. In 2003, she joined the library’s management team as the administrative assistant to the director. She has managed a number of special projects for the library including the operational plan for the library’s Viridian Event Center in 2011, the creation of a library dashboard in 2013, and the Project Outcome implementation in 2015. She also manages the Telephone Customer Service Department.