ILL Procedure

Note: These procedures are for member libraries.  If you are viewing this page as a patron please go through your home library for ILL assistance.

Interlibrary Loan

Can’t find what you are looking for?  If an item is not in our SALS/MVLS catalog, Crandall Public Library may be able to borrow it for you from a library outside our system.

Who may request Interlibrary Loans?

Adults with a permanent library card in good standing may place a request.

What may I request?

Books and copies of articles.

How long does it take?

Most items arrive within 2 to 3 weeks of the date of the request.

What is the loan period?

Loans are determined by the lending library, and will be for 2 or 4 weeks. Renewals are not standard procedure for Interlibrary Loans. 

How much does it cost?

We always attempt to obtain loans at no cost if possible. In some cases, materials are available only at libraries that charge for the loan. If there is a charge, we will contact you to determine whether you are willing to pay for the loan.

What are my responsibilities?

You are responsible for returning borrowed items by the due date, and for any charges that may result from loss or damage to the borrowed items. Interlibrary loan items must be picked up and returned to Crandall Public Library.

How do I request an item?

Stop at the Reference Desk or call (518) 792-6508 ext. 3.

Here are some options if you want to place your own requests:

Search the Capital District Library Council (CDLC) Regional Union Catalog (CaDiLaC) to see the holdings of academic, public, school and special libraries in the Capital Region. Place electronic requests to borrow materials using an e-form. More information on can be found on the CDLC Interlibrary Loan page.

Search the New York State Interlibrary Loan Network (NYSILL) via the New York State Library’s Excelsior catalog (also on database page). All SALS libraries have accounts at the NYS Library; contact the Crandall Public Library at (518) 792-6508 ex 3 if you do not know your ID and password.

If you are still not able to locate the material, Crandall Public Library provides OCLC searching free to member libraries as part of their central library services. Call the Reference Desk at (518) 792-6508 ext. 3. Crandall will search OCLC for you, send the request on your behalf, and email you with the results of the OCLC search.

Every attempt is made to borrow the item without cost but at times, the only locations charge a fee to loan. It helps speed up the request if you ask your patron if they are willing to pay a fee and try to pin them down to how much they are willing to pay. Borrowing libraries are responsible for returning the items to the loaning libraries; please do not return to Crandall.

You can search WorldCat for free to get locations and availability of the item your patron is requesting.