Category Archives: SALS News

OverDrive and updated Apple devices iOS 5/iTunes 10.5

Apple recently released a new upgrade for the operating system that runs on their mobile devices (iOS 5). This upgrade breaks compatibility with the OverDrive software on Windows computers. If any patrons have problems with their devices and request assistance with an Apple device and errors they’re receiving – this may be the cause.

OverDrive is aware of the problem and are working to fix it, but until an update for their software is available there are currently no solutions.

Apple mobile device users that simply use the OverDrive app downloaded from the iTunes app store should not experience any problems.

Executive Summary of SALS 2010 Survey Responses

Library staff and trustees were asked to complete a satisfaction and use survey as required by the SALS Plan of Service 2007-2010.  Fifty-one people began the survey.  Here are some of the survey highlights.

100% of the respondents are satisfied with our services.

SALS services rated the most used and most valued:

  • Delivery and resource sharing among the membership
  • Polaris and Polaris Support
  • Continuing Education and Consulting
  • Administration and Advocacy

Chart 1 – Use and Value of SALS services

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Making the Internet More User Friendly

While roaming around the web, I came across a really interesting blog called Lifehacker, which has a lot of great tips and informational articles relating to everyday life situations.  One particular entry, Top 10 Fixes For the Web’s Most Annoying Problems by Adam Dachis, caught my eye.  Dachis provides some simple solutions to annoying web browsing issues such as too many ads, ugly & confusing websites, sites that want you to register for an account to preview their services, managing multiple social media, fake online reviews, and more.  This blog is worth checking out if you find yourself annoyed by some of these problems and may be useful to you in serving your patrons, as well. — Jill R.