Executive Summary of SALS 2010 Survey Responses

Library staff and trustees were asked to complete a satisfaction and use survey as required by the SALS Plan of Service 2007-2010.  Fifty-one people began the survey.  Here are some of the survey highlights.

100% of the respondents are satisfied with our services.

SALS services rated the most used and most valued:

  • Delivery and resource sharing among the membership
  • Polaris and Polaris Support
  • Continuing Education and Consulting
  • Administration and Advocacy

Chart 1 – Use and Value of SALS services

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Making the Internet More User Friendly

While roaming around the web, I came across a really interesting blog called Lifehacker, which has a lot of great tips and informational articles relating to everyday life situations.  One particular entry, Top 10 Fixes For the Web’s Most Annoying Problems by Adam Dachis, caught my eye.  Dachis provides some simple solutions to annoying web browsing issues such as too many ads, ugly & confusing websites, sites that want you to register for an account to preview their services, managing multiple social media, fake online reviews, and more.  This blog is worth checking out if you find yourself annoyed by some of these problems and may be useful to you in serving your patrons, as well. — Jill R.

Library Trends and Opportunites

Librarian, innovative thinker, and library strategist, Stephen Abram recently presented the workshop “Frankenbooks: Understanding the eBook Opportunity” in Saratoga Springs.  Abram offered insight into the future of libraries and opportunities that should not be missed if libraries are to remain important and relevant to their communities.  His blog, Stephen’s Lighthouse, is an educational and entertaining resource for information on library trends,  innovation and technology.  Check out a couple of his recent posts, “Books are Our Brand? Wish They Weren’t” and “NYLA Workshop in Saratoga Springs”.