American Library Association (ALA) President Barbara Stripling issued the following statement:
“The American Library Association anticipates that many Americans will turn to libraries for help in accessing enrollment information when open enrollment for the Health Insurance Marketplace component of the Affordable Care Act begins on October 1, 2013.
“Our research shows that Americans regularly turn to their local libraries as a trusted resource for information regarding government initiatives and programs. A recent study showed that more than a third of library computer users (28 million people) use library computers and seek assistance from librarians for health and wellness issues, including learning about medical conditions, finding health care providers, and assessing health insurance options. A 2012 ALA study found that 97 percent of libraries reported assisting library patrons with applying for and accessing e-government services.Continue reading