Library staff and trustees were asked to complete a satisfaction and use survey as required by the SALS Plan of Service 2012-2016. One hundred forty-nine people began the survey; one hundred seventeen people completed the survey (sixty-five staff, thirty-two trustees, twenty-six directors). Here are some of the survey highlights.
98.3% of the respondents are satisfied with SALS services.
98% of the respondents find SALS services to be valuable and relevant.
