Monthly Archives: April 2015

Community Engagement and Assessment: NY 3Rs FREE Webinar

Date:  June 11, 2 p.m. – 3 p.m. EDT
Program: Community Engagement and Assessment with Susan Currie, Director, Tompkins County Public Library, Ithaca, NY.
This is a “the nuts and bolts of assessment” webinar that describes how one library developed a community engagement process based on data collected, benchmarking, perception surveys; a community based “Blue Ribbon Panel”, data visualization, and developed community education materials as well as developed a template for a strategic decision timeline and key stakeholder analysis.
  • Identify and utilize a variety of local assessment tools that may be used in conjunction with state and national resources.
  • Describe a current and ongoing example of data collection and assessment for a community engagement initiative.
  • Provide a template of how to present information gathered to represent and communicate the value and impact of the library to funding sources and the community.
  • Understand how to utilize data gathered to develop strategies for going forward.

 

Communicating the Library’s Value: NY 3Rs FREE Webinar

Date:  May 15, 2015, 10 a.m. – 11:15 a.m. EDT
Program:  Communicating the Library’s Value with Zsuzsa Koltay, Director of Assessment and Communication, Cornell University.
 
Unquestioned support for the academic library can’t be taken for granted any more.  Our parent institutions challenge us for evidence about what we contribute to institutional outcomes.  What does this evidence look like?  Is it one irrefutable piece of data, or more of a composite picture?  And how do we communicate it most effectively to users, opinion-leaders, and decision-makers?  This session will present a framework with practical examples of hits and misses based on the work of the presenter’s unit, Assessment and Communication, at Cornell University Library. 
 
Outcomes:
Participants will be able to understand the:
·        Nature of value and impact evidence in the context of academic libraries
·        Interconnectedness of assessment and communication efforts in this context
·        Data components that triangulate value and impact
·        Relevant communication channels and presentation approaches
·        Importance of understanding and adapting to local environments
 

 

Why Assessment? An Introduction & How to be Successful: NY 3Rs FREE Webinar

Date:  April 30, 2015, 12:00 p.m. – 1:15 p.m. EDT
Program:  Why Assessment? An Introduction & How to be Successful with Denise Davis, Deputy Director, Sacramento Public Library, Sacramento, CA.
 
Outcomes: 
Participants will be able to:
·        Define assessment for the purposes of this webinar.
·        Describe basic assessment activities that any library–large or small, urban or rural–can implement.
·        Align assessment with existing outputs reported annually in state survey, with additional “performance feedback” from patrons to establish a 360 degree perspective on a specific service identified to assessment (e.g., programming).
·        Describe tools available to begin basic assessment – current service output data (program #, attendance, etc. from NYS PL survey) and the PLA performance measures surveys as an example of easy surveys to administer with patrons that align with existing service measures being reported annually.
·        Discuss national initiatives that are supporting libraries in capturing service assessment data – Edge Initiative, Digital inclusion, PLA Project Outcome, US Impact Survey, Turn the Page (PLA advocacy initiative).