Communicating the Library’s Value: NY 3Rs FREE Webinar

Date:  May 15, 2015, 10 a.m. – 11:15 a.m. EDT
Program:  Communicating the Library’s Value with Zsuzsa Koltay, Director of Assessment and Communication, Cornell University.
 
Unquestioned support for the academic library can’t be taken for granted any more.  Our parent institutions challenge us for evidence about what we contribute to institutional outcomes.  What does this evidence look like?  Is it one irrefutable piece of data, or more of a composite picture?  And how do we communicate it most effectively to users, opinion-leaders, and decision-makers?  This session will present a framework with practical examples of hits and misses based on the work of the presenter’s unit, Assessment and Communication, at Cornell University Library. 
 
Outcomes:
Participants will be able to understand the:
·        Nature of value and impact evidence in the context of academic libraries
·        Interconnectedness of assessment and communication efforts in this context
·        Data components that triangulate value and impact
·        Relevant communication channels and presentation approaches
·        Importance of understanding and adapting to local environments