It is no secret that library use in our region continues to rise. At the same time, many libraries (and SALS) are seeing cuts in local and state aid. Library staff and boards are faced with very difficult decisions. What are the best uses for limited funds? What services are most important to our individual communities?   What will get our patrons to return, use our resources and be an advocate for us?
Getting started is difficult but here are some suggestions when starting this process. Explore current library services – what is the circulation by format?  Is the collection budget appropriate for the use? Is money still allocated to collection types that are not being used or needed?
What equipment is being used? Is it time to replace some of the older computer workstations? Â
What hours are we open? Are the hours convenient to the staff or the community that we serve?
How is reference provided? Is it in person, via phone, skype, instant messaging or virtual?
What materials are being requested through interlibrary loan? How are those reserves being placed? At the library or by the patron at home?
Which databases are paid for using local library funds? Are people using them? What is the library’s return on invesment?
How tightly packed are your collection shelves? Studies have shown better circulation statistics when the unwanted, unneeded and under used materials are removed from the collection.
What programs are you offering to your community? Do they match your demographics? Are they held when working parents can bring their children to story time?Â
Who are your competitors in your community? What services do they offer that the local library offers as well?
Libraries need to start making hard decisions and SALS staff can share some tools to help library staff prioritize.