Category Archives: Let’s Talk

SALS 2014 Executive Summary

By   07/11/2015

Executive Summary of SALS 2014 Survey Responses

Library staff and trustees were asked to complete a satisfaction and use survey as required by the SALS Plan of Service 2012-2016.  One hundred thirty people completed the survey (forty-three staff, sixty trustees, twenty-seven directors). Here are some of the survey highlights.

98.23% of the respondents are satisfied with SALS services.

99.12% of the respondents find SALS services to be valuable and relevant.

SALS services rated the most used and most valued:

value & satisfaction graph

  • Delivery/Interlibrary Loan/Resource Sharing
  • Polaris/Automation
  • Central Library Services
  • Continuing Education and Consulting

SALS will continue to provide web based and/or face-to-face (your house or ours) consulting and continuing education to ensure all staff, volunteers and trustees receive the training they need to provide good customer service to their communities.

Continuing Education in 2016 will highlight strategic planning, orientation to SALS services, community based planning, early literacy, technology and social media, marketing and Polaris.

Continuing Ed Graph

The full survey and responses are available here.

Remarks

The SALS Board of Trustees approved a new hire to assist member library staff in outreach services and marketing.

SALS and the Crandall Public Library purchased two consortium wide genealogy databases.

Crandall Public Library, working with the SALS member library directors, continues to support eContent for every library in our system.

Delivery services and resource sharing continue to be very important to the membership.

SALS staff needs to work harder to promote all SALS services to the membership – trustees, directors and front-line staff.

The Construction Grant and the Technology Challenge Grant continue to be popular and well received.  Excellent building improvements and new programs were generated by these grant funds.

The Joint Automation staff continues to be an invaluable resource to the membership.

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ALA’s Online Virtual Membership Meeting

By   06/01/2015
06/04/2015
2:30 PMto3:30 PM

Mark your calendar and register now.

You are invited to participate in ALA’s annual online Virtual Membership Meeting (VMM15) on Thursday, June 4, from 2:30 to 3:30 p.m. (EST). 

This interactive forum is a terrific opportunity for your voice to be heard by your ALA leadership and your colleagues. It is your chance to contribute, connect and engage! You will discuss topics of interest identified and ranked during the registration process, vote on proposed resolutions, and receive updates on ALA’s strategies and finances. Live captioning will be provided so that all registrants can participate.

Preregistration is required because the online meeting space is limited to 1,000 participants. Registration is now open and continues even after the meeting starts.

A dedicated VMM15 ALA webpage and the ALA Members group on ALA Connect each contain all relevant documents, including the Procedures Governing VMM, the Guidelines for Submission of Resolutions for VMM15 Meetings, plus plenty of opportunities for pre-meeting conversations via ALA Connect. Remember, only current ALA personal members may vote.

The meeting concludes promptly at 2:30 p.m. (CDT). The chat session will remain open for an additional 15 minutes to allow participants to wrap up their conversations.

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