Growing Through Conflict: Healthy Workplace Communication

Thursday, September 10, 2015 * 3 pm Eastern / 12 pm Pacific * 60 min

Registration: http://www.webjunction.org/events/webjunction/growing-through-conflict.html

We are all so busy! Who has time to deal with conflicts? When conflict occurs, and we are confronted with a colleague, library patron, supervisor, or board member who is frustrated and upset, it can be tempting to identify a quick fix. However, when we do take the time to practice clear communication to uncover what people really need, we can get to better outcomes. Healthy communication involves:

• Actions that show you are really listening
• Communication with people who are angry or upset in a way that their needs can be addressed and resolved
• Knowing your own emotions and needs, and effective ways to express them

Practicing healthy communication skills will boost your self-confidence and contribute to a happier workplace.

Presented by: Anna Shelton, Project Coordinator, WebJunction

Digitization is a rapidly growing area of librarianship. Whether you’re a community repository or you need to digitize old materials to save space, the ability to start a digitization project is becoming an essential skill for the modern librarian.

Join us for a new episode of American Libraries Live, Digitization and Libraries. Our expert panel will discuss digitization in both broad and specific terms, looking at current trends and long-term implications for the library community.

Our panel will include:

• Susanne Caro, Government Documents Librarian at University of Montana, author and frequent speaker on digitization and librarianship
• Alyce Scott, Professor, School of Library & Information Science San Jose State University

Tune in for this free, streaming video broadcast! You can pre-register here for this free event (pre-registration assures you a reminder before the event), or go to www.americanlibrarieslive.org on September 10 at 2:00 p.m. (Eastern) to view.

We are pleased to welcome the School of Information (iSchool) at San José State University as a sponsor for this episode. The iSchool prepares individuals for careers as information professionals. Graduates work in diverse areas of the information profession, such as user experience design, digital asset management, information architecture, electronic records management, information governance, digital preservation, and librarianship. Based in the heart of Silicon Valley, the iSchool is the best place to learn online.

The iSchool’s Master of Library and Information Science (MLIS) degree program was named Outstanding Online Program by the Online Learning Consortium. This prestigious national award recognizes the school’s commitment to delivering innovative, convenient, 100% online learning solutions for students across the globe. Find out more about the iSchool’s award-winning online educational programs at ischool.sjsu.edu.